Recorded Webinar: Managing Difficult Clients in Family Law: The Ethical Challenges (Ethics)

Clients want their matter dealt with efficiently, expeditiously and in a cost effective manner. This session looks at what to do when this takes an unethical turn with an improper or unreasonable client request, including:

• Duty of practitioner to comply with instructions – practical constraint

• Establishing your ethical credentials early in the solicitor / client relationship

• Identifying the ethical problem in client instructions – dealing with it early

• Communicating the ethical option – reeducating the client

• When the client instructs you not to disclose in a property matter and how to respond

• Balancing duty of care to court with duty to client – the duty not to mislead the court

• Learning how to say ‘no’ with emphasis but not bounce

• Ditching the client – ethics in severing contact

• Case study – Unreasonable client demands in parenting matters and family relocation